We ship worldwide from Nairobi, Kenya to over 170 locations! If you are not sure about shipping, please get in touch with us at info@ichyulu.com for further assistance.

It is important to us that you get your items in good condition and in the shortest amount of time possible. Hence, we use global courier companies like DHL, Fedex or Aramex. For each order, you will get a tracking number and parcels normally get to you within 2 - 5 working days from dispatch.

Nairobi Deliveries: KSH 300

Rest of Kenya: KSH 1,000 / USD 10

Global: USD 25 (KSH 2,500) flat rate for up to 3 items, USD 30 (KSH 3,000) thereafter

Middle East & Asia: USD 30 (KSH 3,000)

Australia & New Zealand: USD 40 (KSH 4,000)

Central & South America: USD 40 (KSH 4,000)

Please allow for a minimum of 24hrs for processing your order. Orders are processed and dispatched Monday to Friday. If you have any specific delivery instructions, please add it as a note to your order. Please ensure that there is someone to receive the delivery.

Unfortunately, we are not able to ship to P.O. Boxes nor to freight forwarding addresses.

Please note: International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Any taxes or duties incurred are the responsibility of the delivery recipient. For more information on taxes, duties and customs regulations, we recommend contacting your local customs office directly.

If the receiver refuses to pay taxes and duties, the item(s) will be returned to sender and the order will be refunded, excluding the return and original shipping fee.