We are based in Nairobi, Kenya and we have been impacted by COVID 19 with an increased number of cases. Currently, Nairobi is under a curfew but not under lockdown. We have attempted to answer some frequently asked questions below but please feel free to reach out with any specific questions.
1. Can I still place an order?
Yes, you can still place an order. We are a small team with all our stock kept in one place. Orders are fulfilled with precautions taken in accordance with WHO guidelines.
For international delivers, please check here to confirm if DHL is still delivering to your country of residence.
2. How has COVID 19 impacted your delivery timelines?
Our delivery timelines have increased by approximately 3 - 5 days.
Nairobi/Kenya: These are now dispatched once a week.
International Deliveries: DHL is still able to deliver to a majority of locations although the timelines have increased. Deliveries are on average taking anything from 7 - 10 business days to reach their destination. We would recommend that you monitor the progress of your parcel using the tracking number received. You can also check here to see if DHL is still able to deliver to your country of residence before placing an order.