FAQs

Do you take made to measure orders?

No, Ichyulu  focuses on ready to wear pieces for the moment. 

Do you plan on stocking menswear?

Yes, we are working on introducing menswear in the future.

Do you offer refunds?

No, please see Ichyulu’s Return Policy. Ichyulu can offer an exchange or a credit note. 

Do you have a physical store where I can try on the pieces?

No, Ichyulu is exclusively an online store.

Are you open to featuring new designers on Ichyulu?

Yes. Please email your lookbook and linesheet to info@ichyulu.com 

What do I do if my item is damaged?

Please refer to our Return Policy on Exchanges and Damaged Goods